Clear FAQ answers before account access
Our FAQ is arranged around the points that can stop your account flow: phone verification, wallet status, cashier receipts and entry to the lobby. Start with the account question if you have not completed your phone number, then check the DANA, OVO, GoPay or QRIS question matching your transfer. We also explain what to check when a bank transfer through BCA, BRI,
Mandiri or BNI is still showing a pending status. Each answer points you toward the next screen rather than leaving you to guess.
- DANA
- OVO
- GoPay
- QRIS